Many thanks for your email and for letting me know about your dissatisfaction with Royal Mail.
As you may know, under the Postal Services Act 2011 the Royal Mail is a private organisation and it is the responsibility of the independent postal services regulator Ofcom to ensure that the company carries out its functions properly.
The Universal Postal Service is a vital part of our economy and society. Individuals and communities across the UK rely on this service and the Government’s commitment to it has always been crystal clear.
Competition is important and can drive efficiency, but it should not be allowed to undermine the future viability of the universal service. I am glad the Government has given Ofcom the power to monitor what is happening in the postal market and if necessary, the power to intervene to level the playing field.
Operational matters, including decisions on staffing levels and workforce structure, are the direct responsibility of Royal Mail’s management. The Government is not involved in the operational decisions of Royal Mail, a private company and therefore it is not appropriate to sign this Early Day Motion.
Thank you again for taking the time to contact me.
10 March 2022